Who is doing the trial and why?

    Redland City Council has partnered with Royal Automobile Club of Queensland (RACQ) to trial emerging transport technology on Redlands Coast.

    The aim of the trial is to show how highly automated vehicle technology (AVs) can play a role in the transport network by filling a public transport gap, and provide specific transport services.

    What are the hours of operation?

    The RACQ Smart Shuttle will run Wednesday to Sunday 9.00am–4.00pm.

    How long will the trial run?

    The trial will run for approximately six months, until June 2021.

    Will there be an operator or driver?

    • While the RACQ Smart Shuttle is fully autonomous, a chaperone will be on board to assist passengers administer user surveys and answer any questions regarding the technology, safety and operation of the shuttle.

    • The chaperone will also be able to manually operate the shuttle if required.

    Who can use the free passenger service?

    All members of the community are welcome to experience the service between Raby Bay Harbour and Raby Bay Foreshore Park and share their thoughts on the trial by providing feedback while catching the Smart Shuttle service.

    Where will the trial be held?

    The trial will be at Raby Bay, Cleveland.

    Why Raby Bay?

    • There is no public transport available between Raby Bay Harbour and Raby Bay Foreshore Park. This provides an opportunity to link to existing train and bus services from Cleveland station and along Shore Street West.
    • Raby Bay is a low-speed environment, relative to other parts of the mainland, which makes it an ideal open-road environment to introduce such technology.

    Who owns the bus and who is running the service?

    • The Easymile EZ10 (EZ10) smart shuttle is owned by RACQ.
    • Redland City Council will be the service provider of the FREE passenger service.
    • A requirement of the Queensland Government’s Conditional Permit for the trial is an on-board chaperone to assist patrons and take manual control of the vehicle if needed. A Council officer will be on-board for all rides.

    Is the Smart Shuttle accessible?

    • The Easymile EZ10 Smart Shuttle has an automated ramp, which can be deployed at the press of a button, providing easy access.
    • The vehicle can also lower to provide improved gradient and safety.
    • The on-board chaperone will be appropriately trained to provide assistance to patrons with a disability.

    Will the road be closed to private vehicles during the trial?

    No, the road will continue to function as an open road during the trial

    A key objective of the trial is to prove the viability of this technology in an open road environment.

    Will roadwork be required for the trial?

    • Council will need to undertake minor work in the area, such as supporting signage, but these works will be limited to ensure minimal disruption to the local community.
    • Signage will include bus stop poles, bus zone signs, localisation signs and information signs at the harbour and foreshore park providing key information about the project and Smart Shuttle.

    How does this Smart Shuttle work?

    When in autonomous mode, the EZ10 follows a pre-programmed route and uses its various sensors on board to collect a 360° view of the surrounding environment to detect objects and interact with other road users.

    The EZ10 relies on the fusion of several sensors (localisation lasers, GPS, odometry and cameras) to localise and navigate itself.

    What happens if there is an obstacle in front of the Smart Shuttle?

    The EZ10 features anti-collision software that allows the vehicle to detect objects at least 40 metres away. This software, in conjunction with its various sensors, enables the vehicle to detect and adjust its speed in a safe and predictable manner when interacting with other road users.

    Is it safe?

    • EasyMile has operated in 21 countries and has transported more than 320,000 passengers over 250,000km without serious incident.

    • To further ensure safety, a number of dynamic vehicle tests using the shuttle have been successfully completed as part of the conditional permit provided by the Queensland Government prior to commencing the trial.

    How fast will the Smart Shuttle go?

    The shuttle speed will be limited to a maximum of 20 km/hr.

    What about COVID-19 restrictions?

    The trial will have a COVID-safe plan in place to ensure the safety of all passengers and employees, including limiting the number of passengers, regular and thorough cleaning regimes and contact tracing procedures.