FAQs

    What is the SMBI Ferry Terminal Upgrades Project?

    The Southern Moreton Bay Islands (SMBI) passenger ferry terminal upgrade includes a $34.1 million upgrade of the terminals at Russell, Macleay, Lamb and Karragarra Islands. This project will also include repurposing the existing ferry pontoons and jetties for recreational use such as fishing and mooring.

    Why are the SMBI ferry terminals being upgraded?

    The ferry terminals on Russell, Macleay, Lamb and Karragarra Island are essential island transport infrastructure.

    The upgrade is required for the passenger ferry terminals on SMBI to meet the legislated requirements set in the Disability Discrimination Act 1992 and Disability Standards for Accessible Public Transport 2002.

    The passenger ferry terminals will also be upgraded to improve waiting, boarding and disembarking functionality and capacity for customers at all four terminals while also enabling the existing pontoon and jetty to be repurposed for recreational use.

    What are the next steps for the SMBI Ferry Terminal Upgrades Project?

    As of September 2020, the project is in the tender phase for the construction of the ferry terminals until October 2020.



    Who is designing the new ferry terminals?

    Cardno is the project's principal consulting design engineering firm, while Architectus will deliver architectural and layout design input.

    When will the construction phase begin?

    The new ferry terminals are planned to be delivered over the next three years, commencing with the Russell Island terminal. Below is the proposed timeline of the construction phase:

    2020-2021: Russell Island (includes demolition) 

    2021-2022: Macleay Island

    2021-2022: Lamb Island and Karragarra Island

    We will keep you informed as the project progresses.


    Which ferry terminals will be upgraded?

    All four existing SMBI ferry terminals will be upgraded, this includes Russell Island, Macleay Island, Lamb Island and Karragarra Island.

    How can I find out more about public transport in the area?

    To find out more about public transport, or to plan your journey, please visit translink.com.au, download the MyTransLink app or call 13 12 30.

    How much will the SMBI ferry terminals upgrade cost?

    The total cost to upgrade all four SMBI ferry terminals (Russell, Macleay, Lamb and Karragarra Islands) is $34.1 million.


    How has the community been consulted?

    Redland City Council has been consulting with island communities and other key stakeholders since 2016 to understand how they use the terminals, what they like and don't like about them, and what the upgraded terminals should do and how they should look.

    In 2016, Council collected feedback through surveys, meetings and the project’s Your Say web page. A number of themes were identified that informed the designs, including:

    ·  Improved weather protection, particularly from wind and rain.

    ·  Repurposing existing pontoons to accommodate recreational use.

    ·  Wider walkways to accommodate passengers with mobility issues, prams, trolleys, and the elderly.

    ·  Larger pontoons to accommodate future passenger growth.

    ·  Improved safety and a more modern design of terminals, walkways and pontoons.

    Later in 2017, and following an in-depth stakeholder review, our designers began working on the initial concepts to ensure they align with the island communities’ expectations and technical requirements.

    The valuable feedback gathered throughout these stages has informed the development of the concept designs.

    The project team has also provided an update to The Department of Transport and Main Roads’ Accessibility Reference Group and will continue consultation as the project develops.

    In August 2019, the project team went back to the community and presented the initial concept designs for a 6-week feedback consultation period. The feedback obtained between Aug-Oct 2019 was incorporated where possible into the preliminary designs.

    When and where will the open houses be held?

    In November 2019, five open houses were held at the following locations:

    · Victoria Point Shopping Centre

    · Russell Island Recreation Hall

    · Macleay Island Community Centre Hall

    · Lamb Island Community Hall

    · Karragarra Island Sun Smart Foreshore Playground


    Will there be any improvements to parking on the islands as part of the SMBI Ferry Terminal Upgrades Project?


    The scope of the SMBI ferry terminals upgrade project does not extend to carparks on the islands or the mainland.

    At the November 2019 open houses, Council recorded feedback on the planned landside works and passed it on to the relevant officers, for consideration.


Terminal Facilities FAQs

    How wide will the gangways and jetties be?

    The gangways and jetties will be 2.7 metres wide in between the handrails. This will allow for clear passenger passing and queuing, as well as movement for mobility scooters, wheelchairs, prams, trolleys and ambulance gurney. The current walkway widths are approximately 1.4 metres wide.

    Will Quandamooka artwork be incorporated in the new ferry terminals' design?

    Quandamooka Yoolooburrabee Aboriginal Corporation has been consulted. However, the ferry terminal artwork is still in the development stage.

    September 2020 Update

    Quandamooka Yoolooburrabee Aboriginal Corporation engaged Quandamooka artist Shara Delaney to design artwork for each islands' ferry terminals' perforated screen.

    This artwork is available for viewing on the project page.

    Will the new ferry terminals address patient privacy concerns when being transported by emergency services?

    The designs will provide improvement to privacy concerns including a dedicated ambulance waiting area to allow for patient privacy. The gangways and jetties will be 2.7 metres wide in between the handrails which will allow ambulance trolleys to pass the passenger queue.

    Will the new ferry terminals be weather proofed?

    The gangways and jetties will have screening along one side for the entire length to protect passengers from prevailing winds and rain events. The pontoons will also have screening to protect passengers from the weather.

    Will there be extra lighting installed at the new ferry terminals?

    Lighting will be improved along the gangways, jetties and on the pontoons to allow for passenger security and visibility.

    Will there be Wi-Fi access on the new ferry terminals?


    Our designers considered improving passenger experiences, wherever possible. The final design of the ferry terminals includes provision for Wi-Fi.


    Will there be access to fresh water and power outlets at the new ferry terminals?

    Water and power outlets will be provided on the terminals. These will be vandal proof and for maintenance purposes only.

    Will there be provisions made for passenger security concerns?


    The terminals - including the pontoons, gangways, and jetties - will have video surveillance (CCTV). Provisions for emergency calling points have been made and emergency phones are being considered.


    Who is responsible for the maintenance and cleaning of the new ferry terminals?

    Maintenance and cleaning of the terminal facilities are the responsibility of the asset owner.


    Will the trolley cart at the Russell Island terminal be retained?

    The trolley cart will unfortunately not be retained at the new terminal as it was subject to numerous attacks of vandalism.

    What is the seating capacity at each of the new ferry terminals?

    The pontoon waiting areas will seat approximately 40 passengers (dual berth) and 25 passengers (single berth) with adequate circulation space and additional covered waiting areas on the landside.


    How have the pontoon positions and orientations been selected?

    The terminal pontoon berthing orientations have been positioned to increase the operating efficiencies, reduce conflicting berthing movements and improve navigational safety.

    Why are there different berthing arrangements across the four islands?

    The terminals have dual berthing arrangements at Russell and Macleay Islands, and single berthing arrangements at Lamb and Karragarra Island. The pontoon arrangements have been selected based on the current and expected population growth at each of the islands.

    What kind of signage is being installed at the new ferry terminals?

    Directional and wayfinding signage is incorporated in the final design. Signage around the terminal will be consistent with the TransLink style guide.


    Will the murals be retained at the new ferry terminals?


    All existing murals (including Karragarra Island's heritage rail cart) will be retained. 

    The existing mosaic mounted on Russell Island's ferry terminal will be temporarily removed and later relocated to the seaward facing location on the new waiting area.


    Will the new designs prevent people from climbing, and jumping off, the new ferry terminals?

    The new terminals will incorporate design measures that will reduce and hinder climbing of the structures.

    Will there be netted swimming enclosures at each of the four sites?

    No. Netted swimming enclosures are not included in the scope of the project. The ideal place for swimming is clear of the ferry terminals and recreational facilities.

    What kind of access will emergency services have to firefighting equipment?

    The new terminals will incorporate firefighting measures and equipment that will be approved by the Queensland Fire and Rescue Authority.


    Will the new ferry terminals meet Disability Discrimination Act 1992 and Disability Standards for Accessible Public Transport 2002 compliance?

    The new terminals will meet the full requirements of the Disability Discrimination Act 1992, as well as the Disability Standards for Accessible Public Transport 2002 (DSAPT), which falls under the Act.

Recreational Facilities FAQs

    Will there be continued access for recreational boating users?

    The repurposed facilities will allow recreational boats to be moored as a priority over fishing activities. The mooring duration is subject to local laws, and, in Redland City Council, this is 20 minutes at all sites unless signed otherwise.

    Will fishing be permitted on the recreational facilities?

    The repurposed facilities’ will enable fishing activities to take place at the pontoon and along the gangway.


    Can people jump off the recreational facilities?

    The repurposed facilities’ primary purpose is for recreational boating to dock, and also providing fishing activities. Jumping from the pontoon and climbing the existing structures is not permitted.

    Will there be netted swimming enclosures at the repurposed facilities?

    No. The ideal place for swimming is clear of the ferry terminals and recreational facilities. Signage and modifications to the structures will take place to reduce incidents.


    What works are taking place to the existing pontoons?

    The repurposing of the existing pontoon will involve removing the roof structure, handrails, screening and some of the seating. The ground surface tactiles will be removed from the pontoon. The surface will be repaired to extend the service life of the pontoon.


    Will there be access to fresh water at the recreational facilities?

    The repurposed facilities will have a vandal-proof water tap and general power outlet for maintenance purposes only.


    Will the repurposed recreational facilities meet Disability Discrimination Act 1992 compliance and functionality?

    No. The project will be repurposing the existing gangways and pontoons as recreational facilities. 

    The repurposed items are not public transport facilities and are not required to meet the Disability Standards of Accessibility Public Transport 2002 (DSAPT). The DSAPT guidelines fall under the DDA. In addition, the project has limited budget available to undertake extensive modifications to the repurposed gangways and pontoons.


    Will there be lighting on the recreational facilities?

    The existing lighting will be retained, and new lighting will be provided to ensure adequate illumination of the terminal for navigational safety.

Landside Facilities FAQs

    Will there be carpark upgrades?

    Redland City Council is planning upgrade works to the Russell Island ferry terminal carpark. This will be designed in 2020/2021 with construction planned for 2021/2022 to follow after the terminal completion.

    Macleay Island will receive new covered waiting areas with minor modification to the drop off area to accommodate ambulance service.

    Council is planning to review the Karragarra Island foreshore master plan in future years to plan for potential upgrades and formalise carparking.

    Minor works are planned for the Lamb Island carpark to include drop off zone parking areas and signage following the construction of the new ferry terminal in 2023/2024.

    Will the toilet facilities be upgraded?


    As part of the project, new toilet facilities will be built closer to Russell and Macleay Islands' ferry terminals.

    Will landscaping be improved in the area?


    The project's landside works will include landscaping.


    Will traffic management be improved between pedestrian and vehicle access?

    Redland City Council is aware of the potential conflict between pedestrians and vehicles at Russell Island. As part of the carpark upgrade works, Council will be planning for improvements to the drop off zone, bus stop and barge queuing areas.

    Will there be a coffee shop or other commercial opportunities at the new ferry terminals?

    Redland City Council will be considering future commercial opportunities at the ferry terminals.

    Will CCTV be installed at the carparks?

    Redland City Council will consider installing CCTV as part of the carpark upgrade works. CCTV will also be installed at the new ferry terminals.

Removal/Relocation of Historical and Memorial Structures and Trees FAQs

    Will any trees be removed during the construction and upgrade of the ferry terminals?

    Yes. The project team has identified certain trees located either on land or in the tidal-zone adjacent to the existing Russell, Macleay, Lamb, and Karragarra Island ferry terminals will need to be removed to proceed with the construction and upgrade of these islands’ ferry terminals. 

    The project team has made every effort to avoid impacting nearby vegetation, including trees. However, the design of the new ferry terminals cannot be amended any further. The trees to be removed are in areas that intersect with the construction of the ferry terminals and its amenities and will ultimately be replaced by sheltered waiting areas, providing passengers with better protection from the weather.

    How many trees are being removed and what are the tree species?

    To see which trees are planned for removal, please refer to the 'Tree and Historical Structures Removal/Relocation Guide' available on the project page.

    • Russell Island ferry terminal: Two trees to be removed from this site. The trees are located in the inter-tidal zone and have been identified as coastal she-oak (Casuarina equisetifolia) trees. The project team has applied for a Marine Plant Disturbance Permit through the Queensland State Government to remove this species


    • Macleay Island ferry terminal: Four trees to be removed from this site. The trees were planted by Council as part of the car park upgrade and have been identified as tuckaroo (Cupaniopsis anacardioides) and broad-leaved paperbark (Melaleuca quinquenervia) trees. Two tuckaroo and two broad-leaved paperbark trees are to be removed


    • Lamb Island ferry terminal: Two trees to be removed from this site. The trees were planted by Council and have been identified as adult and juvenile northern grey ironbark (Eucalyptus siderophloia) trees


    • Karragarra Island ferry terminal: Three trees to be removed from this site. The trees were planted by Council and have been identified as cottonwood (Hibiscus tiliaceus) and date palm (Phoenix dactylifera) trees. Two cottonwood and one date palm trees are to be removed

    The project team confirms that none of the aforementioned tree species are koala habitat trees.

    Will the trees be replanted elsewhere, post-construction?

    Council will offset any trees removed with like-for-like replacements in the vicinity. Landscape enhancement plantings are considered for all sites where space allows.

    What will happen to the SMBIs’ historical or memorial structures located in the ferry terminals’ construction area?

    To see which historical or memorial structures are planned for temporary removal and relocation, please refer to the ‘Tree and Historical Structures Removal/Relocation Guide’ available on the project page.

    • Russell Island ferry terminal 
      • Monument rock located near the existing ferry terminal to be removed, and relocated, post-construction
      • Mosaic to be removed and stored. Mosaic to be relocated post-construction to the seaward-facing location on the new waiting area


    • Macleay Island ferry terminal
      • Memorial stone located on the foreshore to remain in place and be protected during construction of the ferry terminal
      • Planter boxes to be removed, and relocated, post-construction
      • Turtle artwork panel to be removed, and relocated, post-construction


    • Lamb Island ferry terminal
      • Seating bench located in front of the existing waiting shelter to be removed and stored. Bench to be reinstalled, post-construction


    • Karragarra Island ferry terminal
      • Post box to be removed, and relocated, post-construction
      • Heritage rail cart to be removed and stored. Cart to be relocated, post-construction
      • Planter boxes to be removed, and reused, post-construction
      • Monument to be removed, and relocated, post-construction